Privacy Policy of Scramble LLC

Last modified: 6th May 2024

This privacy policy (the "Policy") explains how Scramble LLC. (the "Company," "we," "us," or "our") collects, uses, and shares data in connection with GenieSwap (, and all our other properties, products, and services (the "Services"). Your use of the Services is subject to this Policy as well as our Terms of Use.


Scramble LLC. is a registered company based in Saint Vincent and the Grenadines, which operates Genieswap (, among other products and services. Scramble LLC. complies with the laws and regulations of Saint Vincent and the Grenadines. Scramble LLC. does not collect or store any personally identifiable information such as first name, last name, address, date of birth, email address, or IP address. Scramble LLC. collects non-identifiable data such as on-chain public data and limited off-chain data such as device type, browser version, etc. This is to advance the product vision, not to track users. Users can explore client-side privacy techniques and tools. All material changes to privacy will be reflected in an updated privacy policy.Privacy is at the center of everything we do in the company, and we have anchored transparency as one of our corporate values. Accordingly, we aim to be transparent about how little data we collect. We do not maintain user accounts and do not collect or store any personally identifiable information such as your name or internet protocol (“IP”) address. When you interact with the Services, we only capture publicly available blockchain data. We use third-party providers for our services and products. For fiat deposits/withdrawals, we use for the swap function we will route to from February 1, 2023, and will continue to add more third-party providers in the future. For information about the privacy policies of our third-party providers, please visit their websites

Information from localStorage and other tracking technologies.

We and our third-party providers may access and collect information from localStorage, mobile device IDs, cookies, web beacons, and other similar technologies to provide and personalize the Services and the features of the Services across sessions. We may also use this information to learn more about your preferences, your use of the Services, and our interactions with you. Information we collect from these technologies may include things like browser type, referring/exit pages, operating system, device or browser language, and other device information. We group and analyze this data to enhance the user experience of our products.

Information from other sources..

We may receive information about your wallet address or transactions made on the Services from our service providers to comply with our legal obligations and prevent the use of our Services for fraudulent or other illegal activities.


If you participate in a survey with us, we will record all biographical information you provide us directly (such as your name, email address), the responses you give us, and your interactions with the Services.


We receive all messages and information that you directly provide to us via email, customer support, social media or another support channel such as Twitter, or when you participate in surveys or questionnaires.

How we use data.

We use the data we collect in accordance with your instructions, including all applicable provisions in our terms of use/terms and conditions, and as required by law. We may also use data for the following purposes:

Providing the services.

We use the data we collect to provide, maintain, customize, and improve our services and features.

Customer service.

We may use information to provide customer support for the services and respond to inquiries about the services.

Security and protection.

We may use data to protect, investigate, and stop fraudulent, unauthorized, or illegal activities. We may also use it to address security risks, resolve potential security issues such as errors, enforce our agreements, and protect our users and the company.


We may use the information we collect as needed or at the request of regulatory authorities, government agencies, and law enforcement agencies to comply with applicable laws and regulations.

Sharing data with service providers.

We may share your data with our service providers and suppliers to assist us in providing and improving our services. For example, we may provide your wallet address to service providers such as blockchain analytics providers to detect, prevent, and mitigate financial crime and other illegal or harmful activities, as well as your activities on our social media pages with our analytics provider to learn more about your interaction with us and the services.

To comply with our legal obligations.

We may disclose your data in the context of legal disputes, regulatory proceedings, compliance measures, and when we are compelled to do so by subpoena, court order, or other legal process. We may also disclose data if we believe it is necessary to prevent harm to our users, our company, or others and to enforce our agreements and policies, including our terms of use.

Security and protection.

We may disclose data to prevent, investigate, and stop fraudulent, unauthorized, or illegal activities. We may also use it to address security risks, resolve potential security issues such as errors, enforce our agreements, and protect our users, our company, and our ecosystem.

Business changes.

We may transfer or disclose data to another company in the event of a merger, acquisition, bankruptcy, dissolution, reorganization, asset or stock sale, or other business transaction.

With your consent.

We may disclose your information at any other time if you give us your consent to do so. We do not disclose your data to third parties for marketing purposes.

Third-Party Cookies

We use services from Google and other third-party providers that utilize tracking technologies such as cookies, device ID, and LocalStorage to collect information about your use of the Services and our interactions with you. You can opt-out of the collection of your online activities and device data by these third-party services, including by: Blocking cookies in your browser by following the instructions in your browser settings. For more information on cookies, including how to view, manage, and delete cookies on your device, visit or limiting the use of your advertising ID on your mobile device through device settings. Using privacy plug-ins or browsers. Certain browsers and browser extensions can be configured to lock third-party cookies and trackers. Using the platform opt-out provided by Google at You can learn more about how Google uses your data by reviewing Google's privacy policy at Using industry opt-out tools available on any device or browser you use to access the Services, available at and

Third-Party Links and Websites

We may integrate technologies operated or controlled by third parties. For example, the Services may contain links that are hyperlinks to websites, platforms, and other services that are not operated or controlled by us. Please note that when you interact with these third parties, even if you leave the website, these parties may independently collect information about you and request information from you. You can learn more about how these parties collect and use your data by consulting their privacy policies and other terms.


We implement and maintain reasonable administrative, physical, and technical security measures to protect data from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, transmission over the internet is not completely secure and we cannot guarantee the security of information about you. You are responsible for all your activities in the Services, including the security of your blockchain network addresses, cryptocurrency wallets, and cryptographic keys.

Age Requirements

Our Services are intended for a general audience and are not directed at children. We do not knowingly collect personal information from children. If you believe we have collected personal information about a child under 18, please contact us at [email protected].

Changes to This Policy

We reserve the right to change this policy at our discretion from time to time. If we make material changes, we will notify you by updating the date at the top of the Privacy Policy and by posting a current version of the agreement at All changes will be effective when posted, and your continued access to Genieswap will serve as confirmation of your agreement to these changes. If you do not agree with changes to this agreement, you must immediately cease access to and use of Genieswap.